Where can you buy the ticket? Is it necessary to buy in advance?
The Castelo de São Jorge ticket can be purchased online at www.castelodesaojorge.pt. Buying online saves time because it avoids any queues at the Castelo Ticket office, but if you buy discounted typologies online it is important to be aware that it is mandatory to present the proof at the entrance to validate your ticket.
The Castelo de São Jorge ticket can also be purchased at the Castelo Ticket Office, on Rua de Santa Cruz, to the right of the Castle entrance. At the Castelo Ticket office, in addition to being able to purchase all types of discounted tickets, you can also buy tickets for the various guided and themed tours, in several languages, and the workshops for the youngest or for the whole family that are available daily.
Can I show the ticket on my mobile phone?
Yes, tickets purchased online can be presented on the mobile phone.
Can I get my money back if I don’t use the ticket?
If the ticket is not validated at the access control, whether purchased at the ticket office or online, if for reasons of force majeure you cannot make the visit, your money will be returned. If the ticket is purchased at the ticket office, the money will be returned to you immediately, if purchased online, you will have to contact Blueticket (infoblueticket2@blueticket.pt) so that the return can be made via bank transfer
A Blueticket é o único agente oficial de venda de bilhetes do Castelo de São Jorge. O Castelo de São Jorge não se responsabiliza pela troca ou reembolso de bilhetes comprados noutros sites ou agentes de venda.
What payment methods are accepted at the ticket office?
Cash, Multibanco, Visa, Visa Electron, MB Way, Revolut, American Express and Mastercard.
How much does the Castle ticket cost?
O bilhete do Castelo de São Jorge custa 15€, mas o preçário do Castelo tem diversos descontos e condições de gratuitidade. Find out more here
What does the Castle ticket include during the visit?
O bilhete Castelo de São Jorge, para além da possibilidade de percorrer toda a área monumentalizada e os jardins deste monumento nacional, sem qualquer limite de tempo, dentro do horário de funcionamento, inclui visitas guiadas, de 15 minutos em diversos idiomas ao Núcleo Arqueológico e à Câmara Escura.
For further info look at Included in Your Ticket.
How much does a guided/themed tour and a workshop cost?
As visitas guiadas e temáticas, bem como as oficinas para os mais novos e famílias, realizadas por especialistas em história, história de arte e arqueologia, e com duração aproximada de 1 hora, têm um custo de 4€.
Are there programs for families at the Castle?
Castelo de São Jorge has a program of workshops for the whole family. Check the program here and make your reservation.
Are there guided tours every day at the Castle? How to book?
Yes, the Castle has a daily offer of guided and themed tours that you can book in advance by calling +351 218 800 620 or by emailing info@castelodesaojorge.pt
For further info look at Guided Tours
Do I need to have a ticket if I am entitled to a free ticket?
Yes, even if you qualify for free entry, you must always have a ticket to enter the castle. You can purchase the free ticket online and then present proof of free admission at the entrance or pick up the free ticket at the Castelo ticket office.
See the free entry conditions here.
For further info look at Choose Your Ticket
Where can I find advice for visitors with reduced mobility?
Consulte a Acessibilidade do Castelo e o Guia Acesso.
Can I schedule a visit for a school group?
Yes, Castelo offers a school program with activities developed according to the objectives indicated in the school programs in force for each year/cycle. Consult our School Programs and schedule a visit for your school group
Can I take pictures and film at the Castle?
Yes, if the image collection is for private use and does not have any commercial or communication purposes. For any purpose other than private use, you should consult the General Conditions and Rules of the Castle .
Can I use images of the Castle?
Sim, pode utilizar com os respetivos créditos, para fins não comerciais ou para efeitos de divulgação, imagens com qualidade do Castelo de São Jorge que pode descarregar aqui.
Can I bring pets to the Castle?
Pets are not allowed in Castelo de São Jorge.
Except for guide dogs properly covered by Decree-Law n.º 118/99 published in the Diário da República n.º 87/1999, Series I-A of 1999-04-14.
Can I feed the peacocks?
No. Please, do not share your food with the peacocks. Please respect our natural heritage – keep your distance and do not feed them. Feeding peacocks unsuitable food can make them sick or even die.
As crias são frágeis e as suas mães são muito protetoras. Para segurança de todos, por favor, mantenha a distância.
If you want to feed the peacocks with adequate food, you can find food bags for adult and baby peacocks at the Shop